Free CRM for Tour guides
The best online CRM for your city. Add all your customers, write down specifics and never forget a detail again, for free!
The CRM big cities wish for
With Vev you get everything a city CRM should do, all the customers information securely saved online, waiting for when you need it most.
Add as many customers to the system as you want, and as much information about each customer too. Besides being a city CRM, the system can do much more for your city, like receive appointments through your own online page, and process payments. All for free.
You are moving in the right direction, no matter how you choose to use the Vev CRM for cities. Check out some of the other benefits 1 scroll down, or immediately join 1000’s of other happy tour guides using Vev!
Run the city on auto-pilot With your new toolset
Overview
Customers
Auto pilot
Learn
Marketing
Sell
Your day at a glance
See exactly how much your city makes, what your customers book most and even learn how they made their appointment.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Your overview of bike tours
See exactly who will get what bike tour, and at what time the appointment is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you book again.
Delivery overview
See exactly where and at what time you need to deliver bike tours. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your city. This way you know exactly how your city is doing.
Overview
Your day at a glance
See exactly how much your city makes, what your customers book most and even learn how they made their appointment.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Your overview of bike tours
See exactly who will get what bike tour, and at what time the appointment is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you book again.
Delivery overview
See exactly where and at what time you need to deliver bike tours. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your city. This way you know exactly how your city is doing.
Customers
Notes
Add notes about your customers. These notes show up around the appointment, so you can pick up the conversation with your customer where you left off last time.
Customer details
For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Customer management (CRM)
See your customers in the best way. This lets you build relationships and get more appointments. You can search and find your most valuable customers.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you book again.
Book again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to book a bike tour again.
Customer history
See exactly what kind of bike tours your customers had at your city last time.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your city. Of course not!
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Auto pilot
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your city.
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their bike tour.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your city. This way you know exactly how your city is doing.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your city up to 40%.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Learn
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your city. This way you know exactly how your city is doing.
Your day at a glance
See exactly how much your city makes, what your customers book most and even learn how they made their appointment.
Marketing
Cover your city
Add a cover to your header that matches your city. Impress your customers of your city even more.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your city up to 40%.
Brand your Vev
Add your logo, show a cover image, customize font styles, and display your address (or not). And everything will get styled in line with your city. That means your appointment page, dashboard, Wallet passes and even every single e-mail that your customers get looks like you.
Book with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in the city to let your customers book bike tours by scanning it on their phone.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan for your page to stand out from other cities. Tell your customers why you're the best city.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Sell
Add your bike tours and more
Decide what you offer at your city. Add descriptions for your bike tours, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your city makes, what your customers book most and even learn how they made their appointment.
Book again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to book a bike tour again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers book.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Book deadline
Choose till what time customers can book a bike tour.
In case you missed anything.
Is Vev’s CRM software for tour guides free to use?
Yes, the standard version of Vev for will always be free. Here at Vev we want to level the playing field between big- and small cities, starting with giving everyone access to the best software.
Talking about big cities, we do offer a paid version of Vev with features that tour guides running larger cities will die for. Vev+ gives you automatic tax reports, access to advanced customer data, and a bunch of other things.
However, the standard version of Vev for cities will always be free. Allowing any tour guide to get unlimited appointments for their city.
Can anyone start a city with Vev?
Absolutely! Vev encourages everyone to follow their dreams and start their dream city. You only need a name to get things going. To help tour guides even more, every page comes with a default price list that you can edit the best way you see fit. Set your business colors and upload a logo to make it uniquely yours.
What can Vev’s CRM for tour guides do for me?
Most importantly, it helps you to keep your city organized. Keep track of your customer and all their information. Vev’s CRM for cities helps you to store all customer data conveniently in one spot, who booked, and when.
Plus, you can add specifics of your customer or their appointment as well.
Can I use Vev’s CRM for tour guides from anywhere?
For sure! To quote Jennifer Lopez: “Brazil, Morocco, London to Ibiza. Straight to LA, New York, Vegas to Africa”. Our way of saying; no matter where your city is on the planet, you can always count on Vev. Right now, we support over 10 languages (with more to come) and over 100 currencies.
In fact, we have tour guides like you using Vev on every continent!
Can the city CRM system create insightful reports and analytics
In fact, it does! From your dashboard you will always have access to the latest information on your city, how many customers you have and how much revenue they brought in.
Once a month we will also send you an email with all that information summarized for the previous month, so you know within minutes whether you made that month’s goal for your city or not.
What do I need to get started with my city?
You only need an email address, a password, and the name of your city. Nothing is forever, you can change everything later.
Do make sure to comply with local regulations for tour guides. Check whether you need a license or register with a Chamber of Commerce before getting your first appointment.
Can your CRM accommodate me as my city grows?
Yes, we scale with your city in two ways.
First, you can add an unlimited number of customers to the system. Therefore, no matter how large your city grows the CRM will keep working for you.
Secondly, we offer a paid version of Vev, Vev+, with some features that will help expanding cities stay afloat in their immense pile of administrative work.