Free CRM for Tour guides
The best online CRM for your tour business. Add all your customers, write down specifics and never forget a detail again, for free!
The CRM big tour businesses wish for
With Vev you get everything a tour business CRM should do, all the customers information securely saved online, waiting for when you need it most.
Add as many customers to the system as you want, and as much information about each customer too. Besides being a tour business CRM, the system can do much more for your tour business, like receive appointments through your own online page, and process payments. All for free.
You are moving in the right direction, no matter how you choose to use the Vev CRM for tour businesses. Check out some of the other benefits 1 scroll down, or immediately join 1000’s of other happy tour guides using Vev!
Run your tour business on auto-pilot With your new toolset
Overview
Customers
Auto pilot
Learn
Marketing
Sell
Your day at a glance
See exactly how much your tour business makes, what your customers join most and even learn how they made their appointment.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Your overview of tours
See exactly who will get what tour, and at what time the appointment is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.
Delivery overview
See exactly where and at what time you need to deliver tours. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your tour business. This way you know exactly how your tour business is doing.
Overview
Your day at a glance
See exactly how much your tour business makes, what your customers join most and even learn how they made their appointment.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Your overview of tours
See exactly who will get what tour, and at what time the appointment is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.
Delivery overview
See exactly where and at what time you need to deliver tours. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your tour business. This way you know exactly how your tour business is doing.
Customers
Notes
Add notes about your customers. These notes show up around the appointment, so you can pick up the conversation with your customer where you left off last time.
Customer details
For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Customer management (CRM)
See your customers in the best way. This lets you build relationships and get more appointments. You can search and find your most valuable customers.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.
Join again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to join a tour again.
Customer history
See exactly what kind of tours your customers had at your tour business last time.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your tour business. Of course not!
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Auto pilot
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your tour business.
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their tour.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your tour business. This way you know exactly how your tour business is doing.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your tour business up to 40%.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Learn
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your tour business. This way you know exactly how your tour business is doing.
Your day at a glance
See exactly how much your tour business makes, what your customers join most and even learn how they made their appointment.
Marketing
Cover your tour business
Add a cover to your header that matches your tour business. Impress your customers of your tour business even more.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your tour business up to 40%.
Brand your Vev
Add your logo, show a cover image, customize font styles, and display your address (or not). And everything will get styled in line with your tour business. That means your appointment page, dashboard, Wallet passes and even every single e-mail that your customers get looks like you.
Join with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your tour business to let your customers join tours by scanning it on their phone.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan for your page to stand out from other tour businesses. Tell your customers why you're the best tour business.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Sell
Add your tours and more
Decide what you offer at your tour business. Add descriptions for your tours, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your tour business makes, what your customers join most and even learn how they made their appointment.
Join again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to join a tour again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers join.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Join deadline
Choose till what time customers can join a tour.
In case you missed anything.
Is Vev’s CRM software for tour guides free to use?
Yes, the standard version of Vev for will always be free. Here at Vev we want to level the playing field between big- and small tour businesses, starting with giving everyone access to the best software.
Talking about big tour businesses, we do offer a paid version of Vev with features that tour guides running larger tour businesses will die for. Vev+ gives you automatic tax reports, access to advanced customer data, and a bunch of other things.
However, the standard version of Vev for tour businesses will always be free. Allowing any tour guide to get unlimited appointments for their tour business.
Can anyone start a tour business with Vev?
Absolutely! Vev encourages everyone to follow their dreams and start their dream tour business. You only need a name to get things going. To help tour guides even more, every page comes with a default price list that you can edit the best way you see fit. Set your business colors and upload a logo to make it uniquely yours.
What can Vev’s CRM for tour guides do for me?
Most importantly, it helps you to keep your tour business organized. Keep track of your customer and all their information. Vev’s CRM for tour businesses helps you to store all customer data conveniently in one spot, who booked, and when.
Plus, you can add specifics of your customer or their appointment as well.
Can I use Vev’s CRM for tour guides from anywhere?
For sure! To quote Jennifer Lopez: “Brazil, Morocco, London to Ibiza. Straight to LA, New York, Vegas to Africa”. Our way of saying; no matter where your tour business is on the planet, you can always count on Vev. Right now, we support over 10 languages (with more to come) and over 100 currencies.
In fact, we have tour guides like you using Vev on every continent!
Can the tour business CRM system create insightful reports and analytics
In fact, it does! From your dashboard you will always have access to the latest information on your tour business, how many customers you have and how much revenue they brought in.
Once a month we will also send you an email with all that information summarized for the previous month, so you know within minutes whether you made that month’s goal for your tour business or not.
What do I need to get started with my tour business?
You only need an email address, a password, and the name of your tour business. Nothing is forever, you can change everything later.
Do make sure to comply with local regulations for tour guides. Check whether you need a license or register with a Chamber of Commerce before getting your first appointment.
Can your CRM accommodate me as my tour business grows?
Yes, we scale with your tour business in two ways.
First, you can add an unlimited number of customers to the system. Therefore, no matter how large your tour business grows the CRM will keep working for you.
Secondly, we offer a paid version of Vev, Vev+, with some features that will help expanding tour businesses stay afloat in their immense pile of administrative work.