Free CRM for Baristas
The best online CRM for your coffee shop. Add all your customers, write down specifics and never forget a detail again, for free!
The CRM big coffee shops wish for
With Vev you get everything a coffee shop CRM should do, all the customers information securely saved online, waiting for when you need it most.
Add as many customers to the system as you want, and as much information about each customer too. Besides being a coffee shop CRM, the system can do much more for your coffee shop, like receive orders through your own online page, and process payments. All for free.
You are moving in the right direction, no matter how you choose to use the Vev CRM for coffee shops. Check out some of the other benefits 1 scroll down, or immediately join 1000’s of other happy baristas using Vev!
Run your coffee shop on auto-pilot With your new toolset
Overview
Customers
Auto pilot
Learn
Marketing
Sell
Your day at a glance
See exactly how much your coffee shop makes, what your customers order most and even learn how they made their order.
Notifications for you
When your customer make an order, cancelation or change you will receive a notification.
Your overview of coffees
See exactly who will get what coffee, and at what time the order is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver coffees. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your coffee shop. This way you know exactly how your coffee shop is doing.
Overview
Your day at a glance
See exactly how much your coffee shop makes, what your customers order most and even learn how they made their order.
Notifications for you
When your customer make an order, cancelation or change you will receive a notification.
Your overview of coffees
See exactly who will get what coffee, and at what time the order is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver coffees. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your coffee shop. This way you know exactly how your coffee shop is doing.
Customers
Notes
Add notes about your customers. These notes show up around the order, so you can pick up the conversation with your customer where you left off last time.
Customer details
For baristas it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Customer management (CRM)
See your customers in the best way. This lets you build relationships and get more orders. You can search and find your most valuable customers.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a coffee again.
Customer history
See exactly what kind of coffees your customers had at your coffee shop last time.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your coffee shop. Of course not!
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Auto pilot
Communication made easy
Every order, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your coffee shop.
Order reminders
On the day of the order, your customer receives a reminder from you. It's send automatically and includes all the information of their coffee.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your coffee shop. This way you know exactly how your coffee shop is doing.
Your own link
Add your link to your website and socials. A link in bio could boost the orders of your coffee shop up to 40%.
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an order.
Learn
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your coffee shop. This way you know exactly how your coffee shop is doing.
Your day at a glance
See exactly how much your coffee shop makes, what your customers order most and even learn how they made their order.
Marketing
Cover your coffee shop
Add a cover to your header that matches your coffee shop. Impress your customers of your coffee shop even more.
Your own link
Add your link to your website and socials. A link in bio could boost the orders of your coffee shop up to 40%.
Brand your Vev
Add your logo, show a cover image, customize font styles, and display your address (or not). And everything will get styled in line with your coffee shop. That means your order page, dashboard, Wallet passes and even every single e-mail that your customers get looks like you.
Order with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your coffee shop to let your customers order coffees by scanning it on their phone.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan for your page to stand out from other coffee shops. Tell your customers why you're the best coffee shop.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Sell
Add your coffees and more
Decide what you offer at your coffee shop. Add descriptions for your coffees, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your coffee shop makes, what your customers order most and even learn how they made their order.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a coffee again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers order.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another customer.
Order deadline
Choose till what time customers can order a coffee.
In case you missed anything.
Is Vev’s CRM software for baristas free to use?
Yes, the standard version of Vev for will always be free. Here at Vev we want to level the playing field between big- and small coffee shops, starting with giving everyone access to the best software.
Talking about big coffee shops, we do offer a paid version of Vev with features that baristas running larger coffee shops will die for. Vev+ gives you automatic tax reports, access to advanced customer data, and a bunch of other things.
However, the standard version of Vev for coffee shops will always be free. Allowing any barista to get unlimited appointments for their coffee shop.
Can anyone start a coffee shop with Vev?
Absolutely! Vev encourages everyone to follow their dreams and start their dream coffee shop. You only need a name to get things going. To help baristas even more, every page comes with a default price list that you can edit the best way you see fit. Set your business colors and upload a logo to make it uniquely yours.
What can Vev’s CRM for baristas do for me?
Most importantly, it helps you to keep your coffee shop organized. Keep track of your customer and all their information. Vev’s CRM for coffee shops helps you to store all customer data conveniently in one spot, who booked, and when.
Plus, you can add specifics of your customer or their order as well.
Can I use Vev’s CRM for baristas from anywhere?
For sure! To quote Jennifer Lopez: “Brazil, Morocco, London to Ibiza. Straight to LA, New York, Vegas to Africa”. Our way of saying; no matter where your coffee shop is on the planet, you can always count on Vev. Right now, we support over 10 languages (with more to come) and over 100 currencies.
In fact, we have baristas like you using Vev on every continent!
Can the coffee shop CRM system create insightful reports and analytics
In fact, it does! From your dashboard you will always have access to the latest information on your coffee shop, how many customers you have and how much revenue they brought in.
Once a month we will also send you an email with all that information summarized for the previous month, so you know within minutes whether you made that month’s goal for your coffee shop or not.
What do I need to get started with my coffee shop?
You only need an email address, a password, and the name of your coffee shop. Nothing is forever, you can change everything later.
Do make sure to comply with local regulations for baristas. Check whether you need a license or register with a Chamber of Commerce before getting your first order.
Can your CRM accommodate me as my coffee shop grows?
Yes, we scale with your coffee shop in two ways.
First, you can add an unlimited number of customers to the system. Therefore, no matter how large your coffee shop grows the CRM will keep working for you.
Secondly, we offer a paid version of Vev, Vev+, with some features that will help expanding coffee shops stay afloat in their immense pile of administrative work.