Appointment scheduling system for store owners
Allow customers to schedule a time at your store that works for them, and for you. Get appointments for your store without you having to do anything!
The appointment scheduler that saves you headaches
With Vev you get your own online store appointment page where customers book an appointment directly into your agenda. You set the opening hours of your store, the software takes care of the scheduling of all the services.
No more double bookings and no more missed appointment either, both you and the customer are reminded in time of each coming appointment. And when something urgent comes up your customers can easily reschedule their services themselves too, without you having to do anything!
You know you need the right tooling, so do 1000’s of other store owners already using Vev. Read through some more benefits of using store appointment software below or directly start realizing all your ambition. Today. For free.
Run your store on auto-pilot With your new toolset
Auto pilot
Business
Payments
No-shows
Customers
Overview
Sell
Marketing
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your store.
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their service.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your store. This way you know exactly how your store is doing.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your store up to 40%.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Auto pilot
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your store.
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their service.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your store. This way you know exactly how your store is doing.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your store up to 40%.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Business
Your overview of services
See exactly who will get what service, and at what time the appointment is due.
Your opening hours
You decide when your store is open (or closed) for appointments.
Choose a time and date
Let your customers choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when your store is open.
Schedule deadline
Choose till what time customers can schedule a service.
Make your accountant smile
Export data of your store on a monthly basis. Including all the information of your appointments. Giving you the information you need.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Ahead of time
Set up your booking horizon, meaning how far in the future customers are able to schedule services.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Vev+
Start your business for free. Earn more with Vev+ while doing less.
Payments
Scan to Pay
Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their service so your store administration is always up to date.
Get paid ahead
Enable your customers to pay ahead for their appointment. Only if you want to, you as the store owner is in control.
Deposits
Let your customers put down a deposit to get their appointment.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your store. Simply use your phone to have customers pay for their services on the spot.
Discounts
It's easy to give your customer a discount on their service. Choose a percentage or fixed amount. Whatever works best for your store.
Upsell
Add a percentage or fixed amount to the price of the appointment, in the simplest way possible for you as a store owner.
Refunds
Customers who've paid ahead will automatically be refunded when their appointment is cancelled. Yet another thing less to worry about for store owners.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
No-shows
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their service.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Change the time
Customers can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.
Add to Calendar
Customers can add the appointment to their calendar. This way they receive a notification before their service. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After customers schedule services, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your store.
Customer details
For store owners it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Decide until what time customers can cancel for free. Whenever a cancelation is made, customers receive a message including a link to schedule their next service with your store
Customer history
See exactly what kind of services your customers had at your store last time.
Customers
Notes
Add notes about your customers. These notes show up around the appointment, so you can pick up the conversation with your customer where you left off last time.
Customer details
For store owners it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Customer management (CRM)
See your customers in the best way. This lets you build relationships and get more appointments. You can search and find your most valuable customers.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Schedule again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to schedule a service again.
Customer history
See exactly what kind of services your customers had at your store last time.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your store. Of course not!
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Overview
Your day at a glance
See exactly how much your store makes, what your customers schedule most and even learn how they made their appointment.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Your overview of services
See exactly who will get what service, and at what time the appointment is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you schedule again.
Delivery overview
See exactly where and at what time you need to deliver services. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your store. This way you know exactly how your store is doing.
Sell
Add your services and more
Decide what you offer at your store. Add descriptions for your services, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your store makes, what your customers schedule most and even learn how they made their appointment.
Schedule again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to schedule a service again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers schedule.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Schedule deadline
Choose till what time customers can schedule a service.
Marketing
Cover your store
Add a cover to your header that matches your store. Impress your customers of your store even more.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your store up to 40%.
Brand your Vev
Add your logo, show a cover image, customize font styles, and display your address (or not). And everything will get styled in line with your store. That means your appointment page, dashboard, Wallet passes and even every single e-mail that your customers get looks like you.
Schedule with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your store to let your customers schedule services by scanning it on their phone.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan for your page to stand out from other stores. Tell your customers why you're the best store.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
In case you missed anything.
Is Vev’s appointment scheduler for store owners free to use?
Yes, the standard version of Vev is free to use. The reason? We want to enable every store owner to start their own store, leveling the playing field between store owners.
As your store grows, you should unlock Vev+. It’s a no-brainer for business owners that wanna keep their admin work to a minimum. Vev+ generates automatic tax reports, gives you access to advanced customer data, and overall ups the way your online page looks like
No hard feelings if you are not ready to pay; the standard version of Vev is always at your disposal for free.
Can anyone start a store with Vev?
Absolutely! Vev encourages everyone to follow their dreams and start their dream store.
The only thing you need to get things going is a name for your store, then you choose the template that best suits your use case, adjust some settings and you are ready to welcome your first appointments.
To help you even more, every template comes with a default price list you can edit the best way you see fit. Finally, set your business colors and upload a logo to make your store page even more uniquely yours.
Chase that dream!
Can I use Vev’s appointment scheduler for store owners everywhere?
For sure! To quote Jennifer Lopez: “Brazil, Morocco, London to Ibiza. Straight to LA, New York, Vegas to Africa”. Our way of saying; no matter where your store is on the planet, you can always count on Vev. Right now, we support over 10 languages (with more to come) and over 100 currencies.
What information is needed to schedule an appointment?
That depends slightly. When an store owner plans an appointment from their dashboard, only the customer's name is needed. Nothing more.
When a customer books an appointment with your store from your online page, they must fill in their name and email address. Both phone number and address are optional fields.
What happens once a service is scheduled?
No matter whether you or one of your customers scheduled the appointment, the chosen time slot is blocked from that moment onwards. It will also appear in your store calendar.
At the same time, an email will be sent to both you and the customer about the upcoming appointment. In addition, another reminder mail will go out just before the service.
Can an appointment be rescheduled or canceled once it has been made?
Yes, both you and the customer can do both of these things. However, you as the store owner remains in control, deciding exactly until when customers can reschedule or cancel.
No store wants customers canceling just 5 minutes before their appointment.
What do I need to get started with my store?
You only need an email address, a password, and a name for your store. Nothing is forever, you can change everything later. Do make sure to comply with local regulations for store owners. Check whether you need a license or register with a Chamber of Commerce before getting your first appointments.