Order system for baristas
Give your customers the ability to order coffees with your coffee shop online at ease, for free!
The ordering system that processes online orders, and more.
With Vev you get your own online page for your coffee shop where customers can easily order your products. Set it up once and watch the system take care of the rest.
After each order both you and the customer receive an order confirmation email. Your customers will also receive another mail just before they can pick-up their coffee. Or before you deliver the coffee, that is up to you. And of course your customers are able to pay for their coffee order directly online.
You are so close to receiving your first online coffee order, you know you want to. Check out the other benefits just below or directly join 1000’s of other happy baristas getting selling coffees using Vev!
Run your coffee shop on auto-pilot With your new toolset
Overview
Customers
Payments
Sell
Business
Marketing
Your day at a glance
See exactly how much your coffee shop makes, what your customers order most and even learn how they made their order.
Notifications for you
When your customer make an order, cancelation or change you will receive a notification.
Your overview of coffees
See exactly who will get what coffee, and at what time the order is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver coffees. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your coffee shop. This way you know exactly how your coffee shop is doing.
Overview
Your day at a glance
See exactly how much your coffee shop makes, what your customers order most and even learn how they made their order.
Notifications for you
When your customer make an order, cancelation or change you will receive a notification.
Your overview of coffees
See exactly who will get what coffee, and at what time the order is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver coffees. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your coffee shop. This way you know exactly how your coffee shop is doing.
Customers
Notes
Add notes about your customers. These notes show up around the order, so you can pick up the conversation with your customer where you left off last time.
Customer details
For baristas it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Customer management (CRM)
See your customers in the best way. This lets you build relationships and get more orders. You can search and find your most valuable customers.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a coffee again.
Customer history
See exactly what kind of coffees your customers had at your coffee shop last time.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your coffee shop. Of course not!
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Payments
Scan to Pay
Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their coffee so your coffee shop administration is always up to date.
Get paid ahead
Enable your customers to pay ahead for their order. Only if you want to, you as the barista is in control.
Deposits
Let your customers put down a deposit to get their order.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your coffee shop. Simply use your phone to have customers pay for their coffees on the spot.
Discounts
It's easy to give your customer a discount on their coffee. Choose a percentage or fixed amount. Whatever works best for your coffee shop.
Upsell
Add a percentage or fixed amount to the price of the order, in the simplest way possible for you as a barista.
Refunds
Customers who've paid ahead will automatically be refunded when their order is cancelled. Yet another thing less to worry about for baristas.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Sell
Add your coffees and more
Decide what you offer at your coffee shop. Add descriptions for your coffees, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your coffee shop makes, what your customers order most and even learn how they made their order.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a coffee again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers order.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another customer.
Order deadline
Choose till what time customers can order a coffee.
Business
Your overview of coffees
See exactly who will get what coffee, and at what time the order is due.
Your opening hours
You decide when your coffee shop is open (or closed) for orders.
Choose a time and date
Let your customers choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an order.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when your coffee shop is open.
Order deadline
Choose till what time customers can order a coffee.
Make your accountant smile
Export data of your coffee shop on a monthly basis. Including all the information of your orders. Giving you the information you need.
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Ahead of time
Set up your booking horizon, meaning how far in the future customers are able to order coffees.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another customer.
Notifications for you
When your customer make an order, cancelation or change you will receive a notification.
Vev+
Start your business for free. Earn more with Vev+ while doing less.
Marketing
Cover your coffee shop
Add a cover to your header that matches your coffee shop. Impress your customers of your coffee shop even more.
Your own link
Add your link to your website and socials. A link in bio could boost the orders of your coffee shop up to 40%.
Brand your Vev
Add your logo, show a cover image, customize font styles, and display your address (or not). And everything will get styled in line with your coffee shop. That means your order page, dashboard, Wallet passes and even every single e-mail that your customers get looks like you.
Order with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your coffee shop to let your customers order coffees by scanning it on their phone.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan for your page to stand out from other coffee shops. Tell your customers why you're the best coffee shop.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
In case you missed anything.
Is Vev's online ordering system for baristas free to use?
Yes! We want to make starting a coffee shop as easy as possible; that’s why you can use the standard version of Vev for free. Allowing any barista to get unlimited appointments for their coffee shop.
As your coffee shop grows, you might want to unlock Vev+ as soon as it becomes available this summer. Up to you, the standard version of Vev is always at your disposal for free.
Can anyone start a coffee shop with Vev?
Absolutely! Vev encourages everyone to follow their dreams and start their dream coffee shop. You only need a name to get things going. To help baristas even more, every page comes with a default price list that you can edit the best way you see fit. Set your business colors and upload a logo to make it uniquely yours.
How do customers place an order?
Easy enough, through the online store of your coffee shop. When you create an ordering page with Vev, you will also get a unique link that you can share with your customers.
On your online page customers can find what the coffees they like, add it to their cart and click the order-button. And pay for their coffees right there on that page too, when you have set-up payments.
What payment methods does Vev accept?
We work together with Stripe to facilitate online payments, one of the biggest payments providers in the world.
Because of this your coffee shop will be able to accept almost any form of payment. Apple & Google Pay, debit & credit cards, Ideal, Bancontact to name a few.
And if you are not sure whether your customers’ favourite payment method is supported, just shoot us a message and we will happily help you!
Can I set my own order policies?
That is completely up to you to set up.
We did fill in some things based on how we saw successful baristas before you do it, but you are completely free to change everything in line with how your coffee shop operates.
Order deadline, refunds and cancellations are your domain, you know best how you want to run your coffee shop.