Order system for caterers
Give your guests the ability to order meals with your kitchen online at ease, for free!
The ordering system that processes online orders, and more.
With Vev you get your own online page for your kitchen where guests can easily order your products. Set it up once and watch the system take care of the rest.
After each order both you and the guest receive an order confirmation email. Your guests will also receive another mail just before they can pick-up their meal. Or before you deliver the meal, that is up to you. And of course your guests are able to pay for their meal order directly online.
You are so close to receiving your first online meal order, you know you want to. Check out the other benefits just below or directly join 1000’s of other happy caterers getting selling meals using Vev!
Run your kitchen on auto-pilot With your new toolset
Overview
Customers
Payments
Sell
Business
Marketing
Your day at a glance
See exactly how much your kitchen makes, what your guests order most and even learn how they made their order.
Notifications for you
When your guest make an order, cancelation or change you will receive a notification.
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Focus on your guests
Your daily overview of guests. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver meals. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your kitchen. This way you know exactly how your kitchen is doing.
Overview
Your day at a glance
See exactly how much your kitchen makes, what your guests order most and even learn how they made their order.
Notifications for you
When your guest make an order, cancelation or change you will receive a notification.
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Focus on your guests
Your daily overview of guests. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver meals. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your kitchen. This way you know exactly how your kitchen is doing.
Customers
Notes
Add notes about your guests. These notes show up around the order, so you can pick up the conversation with your guest where you left off last time.
Guest details
For caterers it's super handy to have all the details of guests at their finger tips. Allowing you to send a text, call or email whenever you need.
Customer management (CRM)
See your guests in the best way. This lets you build relationships and get more orders. You can search and find your most valuable guests.
Focus on your guests
Your daily overview of guests. Showing you exactly who's you will see today, and an easy way to let you order again.
Order again
In just a tap your guests become regulars. Get the best date and time for the next order. No upcoming order? You and your guests are reminded to order a meal again.
Guest history
See exactly what kind of meals your guests had at your kitchen last time.
It's your data
It's your data. The guest information is yours. Vev doesn't sell, resell, target or advertise with the data from your kitchen. Of course not!
Get reviews from your guests
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Payments
Scan to Pay
Let your guests scan your QR for you to get paid. Vev will keep track of who has paid for their meal so your kitchen administration is always up to date.
Get paid ahead
Enable your guests to pay ahead for their order. Only if you want to, you as the caterer is in control.
Deposits
Let your guests put down a deposit to get their order.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your kitchen. Simply use your phone to have guests pay for their meals on the spot.
Discounts
It's easy to give your guest a discount on their meal. Choose a percentage or fixed amount. Whatever works best for your kitchen.
Upsell
Add a percentage or fixed amount to the price of the order, in the simplest way possible for you as a caterer.
Refunds
Guests who've paid ahead will automatically be refunded when their order is cancelled. Yet another thing less to worry about for caterers.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Define your own policy, so your guests know what to expect. Works perfectly with payments, deposits and refunds.
Sell
Add your meals and more
Decide what you offer at your kitchen. Add descriptions for your meals, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your kitchen makes, what your guests order most and even learn how they made their order.
Order again
In just a tap your guests become regulars. Get the best date and time for the next order. No upcoming order? You and your guests are reminded to order a meal again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your guests order.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another guest.
Order deadline
Choose till what time guests can order a meal.
Business
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Your opening hours
You decide when your kitchen is open (or closed) for orders.
Choose a time and date
Let your guests choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way guests can't make an order.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when your kitchen is open.
Order deadline
Choose till what time guests can order a meal.
Make your accountant smile
Export data of your kitchen on a monthly basis. Including all the information of your orders. Giving you the information you need.
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Ahead of time
Set up your booking horizon, meaning how far in the future guests are able to order meals.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another guest.
Notifications for you
When your guest make an order, cancelation or change you will receive a notification.
Vev+
Start your business for free. Earn more with Vev+ while doing less.
Marketing
Cover your kitchen
Add a cover to your header that matches your kitchen. Impress your guests of your kitchen even more.
Your own link
Add your link to your website and socials. A link in bio could boost the orders of your kitchen up to 40%.
Brand your Vev
Add your logo, show a cover image, customize font styles, and display your address (or not). And everything will get styled in line with your kitchen. That means your order page, dashboard, Wallet passes and even every single e-mail that your guests get looks like you.
Order with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your kitchen to let your guests order meals by scanning it on their phone.
Policy
Define your own policy, so your guests know what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan for your page to stand out from other kitchens. Tell your guests why you're the best kitchen.
Get reviews from your guests
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
In case you missed anything.
Is Vev's online ordering system for caterers free to use?
Yes! We want to make starting a kitchen as easy as possible; that’s why you can use the standard version of Vev for free. Allowing any caterer to get unlimited appointments for their kitchen.
As your kitchen grows, you might want to unlock Vev+ as soon as it becomes available this summer. Up to you, the standard version of Vev is always at your disposal for free.
Can anyone start a kitchen with Vev?
Absolutely! Vev encourages everyone to follow their dreams and start their dream kitchen. You only need a name to get things going. To help caterers even more, every page comes with a default price list that you can edit the best way you see fit. Set your business colors and upload a logo to make it uniquely yours.
How do guests place an order?
Easy enough, through the online store of your kitchen. When you create an ordering page with Vev, you will also get a unique link that you can share with your guests.
On your online page guests can find what the meals they like, add it to their cart and click the order-button. And pay for their meals right there on that page too, when you have set-up payments.
What payment methods does Vev accept?
We work together with Stripe to facilitate online payments, one of the biggest payments providers in the world.
Because of this your kitchen will be able to accept almost any form of payment. Apple & Google Pay, debit & credit cards, Ideal, Bancontact to name a few.
And if you are not sure whether your guests’ favourite payment method is supported, just shoot us a message and we will happily help you!
Can I set my own order policies?
That is completely up to you to set up.
We did fill in some things based on how we saw successful caterers before you do it, but you are completely free to change everything in line with how your kitchen operates.
Order deadline, refunds and cancellations are your domain, you know best how you want to run your kitchen.