Order handling software for home chefs
Accept delivery orders and get paid online. Easily manage orders from your phone, tablet, or computer. A free all-in-one system. Deliver by (e-)bike or truck!
Why is delivery software important for home chefs?
As a home chef, you have a lot on your plate. The most important lesson from experienced home chefs is: make receiving orders as easy as possible. Taking orders through phone, WhatsApp, or Instagram “works,” but, ask any home chef, you'll quickly lose track, customers perceive you as less professional, or the payment process becomes more cumbersome. So software is great because:
- Customers instantly see if they fall within your delivery range
- It's free support for busy entrepreneurs
- You can quickly accept orders via a personal ordering link
- You'll have one clear ordering channel, instead of text/phone/email
- Customers see you as a professional
- Payment is handled online (and instantly!)
Vev helps me to keep track of all my orders
How can I get more customers using a delivery system?
The easiest way to attract more customers is by increasing ordering convenience. Your delivery software provides a unique link that allows customers to place orders anytime, anywhere. You can easily promote this link online, incorporate it into local advertisements using QR codes, display it on posters in community centers, distribute it via door-to-door flyers, or even post it on your front door. This makes it easier for your existing customers to reorder from you, or for them to share your ordering page with friends and family. They can see your offerings, prices, and available ordering times at a glance. Customers also enter their address first to see if they are within your delivery area.
You can easily set order deadlines by using smart software, such as the free tool from Vev. This clearly communicates when customers can place orders and when they can pick them up. It is also possible to create a pickup page, allowing customers to pick up their orders at your home or another designated pickup location.
In summary:
- Increase ordering convenience with an easily accessible delivery link
- Use QR codes in advertisements and on menus
- Encourage customers to share your page with friends and family
- Set smart order deadlines to avoid missed orders
- Create a pickup page for customers to collect their orders
What are the main advantages of using software as a home chef?
As a home chef, you'd naturally prefer to be in the kitchen rather than behind a computer. Since there's already plenty to handle when running your solo business, delivery software can lend you a hand with the following tasks:
- More overview: Orders appear on a dashboard, allowing you to see precisely who your customers are, and what they've ordered daily (plus at what time). The map also displays the most convenient delivery order. Both you and your customers will receive a confirmation email.
- Increased customer orders: Research shows that order value can be up to 40% higher when customers can view the entire menu at their own speed. This also makes upselling easier with larger portions or value meals.
- Fewer interruptions: You won't need to respond to messages or emails during evenings or weekends, asking questions like "Can I add this to my order?" or "Actually, one less portion, please." Customers can order, modify, or cancel 24/7.
- Manage order deadlines: You can set ordering deadlines based on a specific time of the week, a certain number of hours or days in advance, or according to your opening hours. This also applies to cancellations and modifications—a popular feature among many home chefs who use Vev!
- Personalized page with your brand colors: Showcase your brand by customizing your page with your own company colors. You can choose your logo, images, and three colors on an ordering page. This ensures your page looks great and all emails are sent using your unique color scheme.
How can I further professionalize my business as a home chef?
Home chefs know better than anyone the importance of presenting themselves well, as they are their own business cards. Research by Vev, involving over 50 home chefs, has shown that adding a delivery service is a smart way to professionalize your business.
Customers can easily order from you (or choose pickup) and receive their meals at their chosen time. Vev's ordering software offers the option to manage your own delivery service. Many home chefs also cater for businesses, which often require customization. An ordering page helps significantly, enabling the company's contact person to easily provide the correct order details. Once you have a good logo, distributing an attractive menu with a QR code can encourage customers to place orders directly with you. Another tip is to add online payment options; customers can order online and pay immediately. To summarize:
- Add a delivery service to complement your pickup offerings.
- Offer a delivery and pickup page, making it easy and error-free for (business) customers to place their orders.
- Design an appealing menu, including a QR code, so customers can easily book with you.
- Support online payments, eliminating the need for handling manual PayPal requests or cash payments.
Run your meal business on auto-pilot With your new toolset
Marketing
Payments
Auto pilot
Overview
Customers
Delivery
Your meal business on display
A fully customizable header that matches you as the home chef. With Vev+ you can impress the guests of your meal business even more.
Your own link
Add your link to your website and socials. A link in bio could boost the orders of your meal business up to 40%.
Your logo and colors
Make your meal business stand out. Literrally everything will get styled in line with your meal business . Your order page, dashboard, Wallet passes and even every single e-mail that your guests get.
Order with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your meal business to let your guests order meals by scanning it on their phone.
Marketing
Your meal business on display
A fully customizable header that matches you as the home chef. With Vev+ you can impress the guests of your meal business even more.
Your own link
Add your link to your website and socials. A link in bio could boost the orders of your meal business up to 40%.
Your logo and colors
Make your meal business stand out. Literrally everything will get styled in line with your meal business . Your order page, dashboard, Wallet passes and even every single e-mail that your guests get.
Order with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your meal business to let your guests order meals by scanning it on their phone.
Payments
Scan to Pay
Let your guests scan your QR to get paid. Vev will keep track of who has paid for their meal so your meal business admin is always up to date.
Get paid ahead
Enable your guests to pay ahead for their order. Only if you want to, you as the home chef is in control.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your meal business. Simply use your phone to have guests pay for their meals on the spot!
Discounts
It's easy to give your guest a discount on their meal. Choose a percentage or fixed amount, whatever works best for your meal business.
Upsell
Add a percentage or fixed amount to the price of the order, in the simplest way possible for you as a home chef
Refunds
Guests who've paid ahead will automatically be refunded when their order is cancelled. Yet another thing less to worry about for home chefs.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Auto pilot
Communication made easy
Every order, cancelation, change and reminder is automatically sent to your guests. Emails are sent in your style so they feel familiar to the guests of your meal business.
Order reminders
On the day of the order, your guest receives a reminder from you. It's send automatically and includes all the information of their meal.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your meal business. This way you know exactly how your meal business is doing.
Your own link
Add your link to your website and socials. A link in bio could boost the orders of your meal business up to 40%.
Sync to your calendar*
With Vev+ you can automatically sync all your orders to your calendar. This means every meal will show up in your personal calendar app, too.
Overview
Your day at a glance
See exactly how much your meal business makes, what your guests order most and even learn how they made their order.
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Focus on your guests
Your daily overview of guests. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver meals. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar*
With Vev+ you can automatically sync all your orders to your calendar. This means every meal will show up in your personal calendar app, too.
Customers
Guest details
For home chefs it's super handy to have all the details of guests at their finger tips. Allowing you to send a text, call or email whenever you need.
Customer management (CRM)
With Vev+ you see your guests in the best way. This lets you build relationships and get more orders. You can search and find your most valuable guests.
Focus on your guests
Your daily overview of guests. Showing you exactly who's you will see today, and an easy way to let you order again.
Upcoming meals
Vev shows you the next time you will see your guest. If there's no upcoming meal, you can order again with one tap.
Order again
In just a tap your guests become regulars. Get the best date and time for the next order. No upcoming order? You and your guests are reminded to order a meal again.
Guest history
See exactly what kind of meals your guests had at your meal business last time.
It's your data
It's your data. The guest information is yours. Vev doesn't sell, resell, target or advertise with the data from your meal business. Of course not!
Notes*
With Vev+ you can add notes about your guests. These notes show up around the order, so you can pick up the conversation with your guest where you left off last time!
Delivery
Delivery overview
See exactly where and at what time you need to deliver meals. Everything shown on an interactive map to make it crystal clear for you!
Set your delivery area
Vev shows your guests whether you deliver meals on their doorstep. You define the area in which your meal business is active.
Travel time
The travel time needed between addresses will be taken into consideration. This way you will be there on time.
Set your work area.
Indicate your work area where you're available for orders. This lets guests quickly see if your meals are available on their doorstep.
Smart routes
Vev automatically calculates the smartest route. And that's not all, you can even define your favourite maps app to get directions. All done out of the box.
Choose your transport type
Pick your mode of transport to get the best route and travel time between orders.
Set delivery charges
You decide whether you want to charge for the delivery of meals, in a way that works best for your meal business. From standard rates, charge based on distance, a minimum price for delivery, or free delivery beyond a certain amount.