Why is ordering software important for home chefs?
In a home chef business model, you have a lot on your plate. The most important lesson from experienced home chefs is: make receiving orders as easy as possible. Taking orders through phone, WhatsApp, or Instagram “works,” but, ask any home chef, you'll quickly lose track, customers perceive you as less professional, or the payment process becomes more cumbersome. Dedicated ordering software is great because:
- It's free support for busy entrepreneurs
- You can quickly accept orders via a personal ordering link
- You'll have one clear ordering channel, instead of SMS/phone/email
- Customers see you as a professional
- Payment is handled online (and instantly!)
How can I get more customers using an ordering system?
It's simple: the easiest way to attract more customers is by increasing the convenience of ordering. Ordering software provides you with a unique link so your customers can order anytime, anywhere. You can easily promote that link online, or use it as a QR code in local ads, community center posters, door-to-door flyers, or even on your own front door.
This makes it easier for your existing customers to reorder or for them to share your ordering page with friends and family. At a glance, they can see your offerings, prices, and when they can order.
You can easily set order deadlines with smart software like the tools from Vev. This clearly indicates when someone can order and when they can pick it up. You can also create a second delivery page to deliver orders yourself.
To recap:
- Increase ordering convenience with an easily discoverable delivery link
- Use a QR code in ads and on menus
- Encourage customers to share your page with friends/family
- Set smart order deadlines to avoid missed orders
- Open a delivery page to offer home delivery to customers
What are the main benefits of using software as a home chef?
As a home chef, you'd rather be in the kitchen than behind a computer. Since there's already so much involved in running your own business, ordering software can help you with the following:
- Improved overview, orders come in on a dashboard. You can see exactly who and what your customers ordered. Both you and your customer receive an email confirmation.
- Customers order more; research shows order value can be up to 40% higher when customers can browse the entire menu at their convenience. You can also easily upsell with larger portions or special deals.
- Fewer interruptions during evenings or weekends. You no longer have to respond to messages asking "can I add this to my order?" or "actually, one less portion". Customers can order, modify, or cancel 24/7.
- Manage order deadlines yourself, you can set whether customers can order up to a certain point in the week, a certain number of hours or days beforehand, or based on your opening hours. This also applies to cancellations and changes. This is a popular feature among many home chefs using Vev!
- Customize your ordering page with your brand colors. It's your brand, so make your page shine in your own company colors. You can choose your own logo, images, and three colors for your ordering page. This way, your page looks great, and all emails are sent in your color scheme.
How can I further professionalize my home chef business?
Home chefs know better than anyone how important it is to make a good impression. After all, you are your own business card.
Research from Vev involving over 50 home chefs shows that adding a delivery service is a smart way to professionalize your business. Customers can easily order from you and receive their meals at their chosen time. Vev's ordering software offers the option to manage delivery in-house. Many home chefs also provide catering for businesses, where customization is often required. An ordering page is incredibly helpful for a company contact person to easily provide the correct quantity.
Once you have a good logo, it also helps to distribute an attractive menu with a QR code so people can order directly from you. The final tip is to add online payment options; customers can not only order online, but also pay immediately. In summary, you can professionalize your chef business by:
- Adding a delivery service to complement your takeout offerings
- Offering an ordering page so (business) customers can easily and accurately place their orders
- Design an attractive menu, including a QR code so customers can directly book with you
- Support online payments, eliminating the need for handling mobile payment apps or cash transactions
Run their house on auto-pilot With your new toolset
Sell
Marketing
Payments
Business
Overview
Customers
Add your meals and more
Decide what you offer at your house. Add descriptions for your meals, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your house makes, what your customers order most and even learn how they made their order.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a meal again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers order.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another customer.
Order deadline
Choose till what time customers can order a meal.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting customers choose from suggested times. Or choose 'Show all slots', this will show the best times first, but customers can then choose to see the full list of time slots.
Sell
Add your meals and more
Decide what you offer at your house. Add descriptions for your meals, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your house makes, what your customers order most and even learn how they made their order.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a meal again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers order.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another customer.
Order deadline
Choose till what time customers can order a meal.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting customers choose from suggested times. Or choose 'Show all slots', this will show the best times first, but customers can then choose to see the full list of time slots.
Marketing
Share your link
Add your link to your website and socials. A link in bio could boost the orders of your house up to 40%.
Cover your home chef
Add a cover to your header that matches your house. Impress your customers of your home chef even more.
Order with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in their house to let your customers order meals by scanning it on their phone.
Policy
Vev automatically sets a policy for you so it's clear for your customers what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan that describes why you're the best home chef. So your customers can spread the word.
Show your colors
Choose how your page looks, so it connects to your house.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this. Coming in the future.
Payments
Scan to Pay
Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their meal so your home chef administration is always up to date.
Contactless payments
Accept contactless payments with only your iPhone. No extra terminals or hardware needed.
Get paid ahead
Enable your customers to pay ahead for their order. Only if you want to, you as the home chef is in control.
Deposits
Let your customers put down a deposit to get their order.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your house. Simply use your phone to have customers pay for their meals on the spot.
Discounts
It's easy to give your customer a discount on their meal. Choose a percentage or fixed amount. Whatever works best for your home chef.
Upsell & Tipping
Add a percentage or fixed amount to the price of the order, in the simplest way possible for you as a home chef.
Refunds
Customers who've paid ahead will automatically be refunded when their order is cancelled. Yet another thing less to worry about for home chefs.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Vev automatically sets a policy for you so it's clear for your customers what to expect. Works perfectly with payments, deposits and refunds.
Business
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Your opening hours
You decide when their house is open (or closed) for orders.
How many
Set up the number of customers, bikes, or tickets you can have at the same time.
Choose a time and date
Let your customers choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an order.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when their house is open.
Order deadline
Choose till what time customers can order a meal.
Make your accountant smile
Export data of their house on a monthly basis. Including all the information of your orders soon this will also include taxes. Giving you all the information you need.
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Ahead of time
Set up your booking horizon, this let you define how far in the future customers are able to order meals.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another customer.
Notifications for you
When your customer makes an order, cancelation or change you will receive a notification.
Time suggestions
With 'Smart suggestions' you can optimize your day by letting customers choose from suggested times. Or choose 'Show all slots', this will show the best times first, but customers can then choose to see the full list of time slots.
Overview
Your day at a glance
See exactly how much your house makes, what your customers order most and even learn how they made their order.
Notifications for you
When your customer makes an order, cancelation or change you will receive a notification.
Your overview of meals
See exactly who will get what meal, and at what time the order is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Delivery overview
See exactly where and at what time you need to deliver meals. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your home chef. This way you know exactly how your house is doing.
Customers
Customer management (CRM)
See your customers in the best way. This lets you build relationships and get more orders. And soon you can search and find your most valuable customers.
Edit customers
Edit customer details, and merge and remove to keep your customer list clean.
Customer details
For home chefs it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Notes
Add notes about your customers. These notes show up around the order, so you can pick up the conversation with your customer where you left off last time.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you order again.
Order again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to order a meal again.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your home chef. Of course not!
Custom fields
Soon you can ask your customer more specific information to make running your home chef even better.
Customer history
See exactly what kind of meals your {customers] had at your house last time.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this. Coming in the future.