Order management software for fast-food restaurants
Why do fast-food restaurants need order management software?
- Increased efficiency: By allowing customers to place orders directly, order management software can significantly reduce the amount of time and effort required to process each order. This increased efficiency translates into faster service times and increased customer satisfaction.
- Better customer experience: With the ability to order ahead and pay upfront, customers can have a much more personalized and seamless ordering experience. They can take their time to select menu items and make any special requests, without having to worry about holding up the line or waiting for service.
- improved data collection: Order management software provides valuable insights into customer ordering habits and preferences. This data can be used to improve menu offerings, create targeted marketing campaigns, and ultimately drive more sales.
Don’t get interrupted during the cooking, let your customers order online
How to use order management software for fast-food restaurants
- Set up a QR code: A QR code is a quick and easy way for customers to access your restaurant's online ordering system. Simply place the QR code on your restaurant's menu, signage, or other promotional materials, and customers can scan it with their smartphone cameras to access your online ordering system.
- Use your website: Another option for accessing your restaurant's online ordering system is to create a dedicated website. This website can be easily integrated with your order management software and can be customized to match your restaurant's brand and aesthetic.
- Take online orders: Once your order management software is set up, customers can place orders directly through your website or by scanning the QR code. They can make their menu selections, add any special requests, and even pay upfront if they choose to. The orders are then automatically sent to your kitchen or point of sale system, streamlining the entire process.
In conclusion, Vev’s order management software is a valuable tool for fast-food restaurants looking to improve the efficiency and customer experience of their takeout operations. By allowing customers to place orders directly, fast-food restaurants can save time, improve customer satisfaction, and drive more sales.
Run your fast food restaurant on auto-pilot With your new toolset
Sell
Marketing
Payments
Business
Learn
Software
Auto pilot
Overview
No-shows
Customers
Add your drinks and more
Decide what you offer at your fast food restaurant. Add descriptions for your drinks, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your fast food restaurant makes, what your customers buy most and even learn how they made their order.
Buy again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to buy a drink again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers buy.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another customer.
Buy deadline
Choose till what time customers can buy a drink.
Sell
Add your drinks and more
Decide what you offer at your fast food restaurant. Add descriptions for your drinks, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your fast food restaurant makes, what your customers buy most and even learn how they made their order.
Buy again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to buy a drink again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers buy.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another customer.
Buy deadline
Choose till what time customers can buy a drink.
Marketing
Cover your fast food restaurant
Add a cover to your header that matches your fast food restaurant. Impress your customers of your fast food restaurant even more.
Your own link
Add your link to your website and socials. A link in bio could boost the orders of your fast food restaurant up to 40%.
Brand your Vev
Add your logo, show a cover image, customize font styles, and display your address (or not). And everything will get styled in line with your fast food restaurant. That means your order page, dashboard, Wallet passes and even every single e-mail that your customers get looks like you.
Buy with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your fast food restaurant to let your customers buy drinks by scanning it on their phone.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan for your page to stand out from other fast food restaurants. Tell your customers why you're the best fast food restaurant.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Payments
Scan to Pay
Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their drink so your fast food restaurant administration is always up to date.
Get paid ahead
Enable your customers to pay ahead for their order. Only if you want to, you as the fast-food chef is in control.
Deposits
Let your customers put down a deposit to get their order.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your fast food restaurant. Simply use your phone to have customers pay for their drinks on the spot.
Discounts
It's easy to give your customer a discount on their drink. Choose a percentage or fixed amount. Whatever works best for your fast food restaurant.
Upsell
Add a percentage or fixed amount to the price of the order, in the simplest way possible for you as a fast-food chef.
Refunds
Customers who've paid ahead will automatically be refunded when their order is cancelled. Yet another thing less to worry about for fast-food chefs.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Business
Your overview of drinks
See exactly who will get what drink, and at what time the order is due.
Your opening hours
You decide when your fast food restaurant is open (or closed) for orders.
Choose a time and date
Let your customers choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an order.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when your fast food restaurant is open.
Buy deadline
Choose till what time customers can buy a drink.
Make your accountant smile
Export data of your fast food restaurant on a monthly basis. Including all the information of your orders. Giving you the information you need.
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Ahead of time
Set up your booking horizon, meaning how far in the future customers are able to buy drinks.
Define your own duration
Some orders don’t require your attention the whole time, so you can help another customer.
Notifications for you
When your customer make an order, cancelation or change you will receive a notification.
Learn
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your fast food restaurant. This way you know exactly how your fast food restaurant is doing.
Your day at a glance
See exactly how much your fast food restaurant makes, what your customers buy most and even learn how they made their order.
Software
Works on every device
Vev works on phones, tablets, computers and more. If you have internet in your fast food restaurant then you are good!
Works out of the box
Vev comes loaded with everything needed for your fast food restaurant right out of the box. And based on your usage it learns and gets better.
Free software updates
Vev gets better every day, and every upgrade is automatically added. No need to upgrade or install. Every month you receive an overview of the updates for your fast food restaurant.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your fast food restaurant. Of course not!
Works everywhere
Vev is translated in English, Dutch, German, French, Spanish, Italian, Portuguese, Swedish, Danish and Norwegian. It also supports over 100 currencies.
Auto pilot
Communication made easy
Every order, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your fast food restaurant.
Order reminders
On the day of the order, your customer receives a reminder from you. It's send automatically and includes all the information of their drink.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your fast food restaurant. This way you know exactly how your fast food restaurant is doing.
Your own link
Add your link to your website and socials. A link in bio could boost the orders of your fast food restaurant up to 40%.
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an order.
Overview
Your day at a glance
See exactly how much your fast food restaurant makes, what your customers buy most and even learn how they made their order.
Notifications for you
When your customer make an order, cancelation or change you will receive a notification.
Your overview of drinks
See exactly who will get what drink, and at what time the order is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you buy again.
Delivery overview
See exactly where and at what time you need to deliver drinks. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your orders to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' orders cancelations and revenue for your fast food restaurant. This way you know exactly how your fast food restaurant is doing.
No-shows
Order reminders
On the day of the order, your customer receives a reminder from you. It's send automatically and includes all the information of their drink.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Change the time
Customers can change the time of their upcoming order as long as the cancelation deadline hasn't passed.
Add to Calendar
Customers can add the order to their calendar. This way they receive a notification before their drink. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After customers buy drinks, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Communication made easy
Every order, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your fast food restaurant.
Customer details
For fast-food chefs it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Decide until what time customers can cancel for free. Whenever a cancelation is made, customers receive a message including a link to schedule their next drink with your fast food restaurant
Customer history
See exactly what kind of drinks your customers had at your fast food restaurant last time.
Customers
Notes
Add notes about your customers. These notes show up around the order, so you can pick up the conversation with your customer where you left off last time.
Customer details
For fast-food chefs it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Customer management (CRM)
See your customers in the best way. This lets you build relationships and get more orders. You can search and find your most valuable customers.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you buy again.
Buy again
In just a tap your customers become regulars. Get the best date and time for the next order. No upcoming order? You and your customers are reminded to buy a drink again.
Customer history
See exactly what kind of drinks your customers had at your fast food restaurant last time.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your fast food restaurant. Of course not!
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.