Reservation system for tour guides
Get online reservations for your tour business and don't spend a minute more texting, calling or emailing!
The reservation system your tour business deserves
With Vev your tour business gets its very own online reservation page. Configure the page once and the software will take care of all tours that come in. Your customers see exactly what tours are available at what times and can reserve their preferred option with the click of a button.
No more no-shows either, both you as the tour guide and the customer are automatically reminded via mail. And with the option to make pre-payments mandatory your customers will think twice before skipping their reservation. In the worst case your customers can reschedule their reservation themselves too, saving yet another call.
You are well on your way to saving your tour business many hours a week. Scroll down a bit further for some other benefits that come with Vev, all for free. And then, when you are ready, you can join 1000’s of other successful tour guides happily using Vev each and every day!
Run your tour business on auto-pilot With your new toolset
Auto pilot
Business
Payments
No-shows
Overview
Marketing
Software
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your tour business.
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their tour.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your tour business. This way you know exactly how your tour business is doing.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your tour business up to 40%.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Auto pilot
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your tour business.
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their tour.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your tour business. This way you know exactly how your tour business is doing.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your tour business up to 40%.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Business
Your overview of tours
See exactly who will get what tour, and at what time the appointment is due.
Your opening hours
You decide when your tour business is open (or closed) for appointments.
Choose a time and date
Let your customers choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when your tour business is open.
Join deadline
Choose till what time customers can join a tour.
Make your accountant smile
Export data of your tour business on a monthly basis. Including all the information of your appointments. Giving you the information you need.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Ahead of time
Set up your booking horizon, meaning how far in the future customers are able to join tours.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Plus, a lot more
There's a lot more coming in Vev+ that will make doing tour business even easier. But we keep those under wraps for the moment.
Payments
Scan to Pay
Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their tour so your tour business administration is always up to date.
Get paid ahead
Enable your customers to pay ahead for their appointment. Only if you want to, you as the tour guide is in control.
Deposits
Let your customers put down a deposit to get their appointment.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your tour business. Simply use your phone to have customers pay for their tours on the spot.
Discounts
It's easy to give your customer a discount on their tour. Choose a percentage or fixed amount. Whatever works best for your tour business.
Upsell
Add a percentage or fixed amount to the price of the appointment, in the simplest way possible for you as a tour guide.
Refunds
Customers who've paid ahead will automatically be refunded when their appointment is cancelled. Yet another thing less to worry about for tour guides.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
No-shows
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their tour.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Change the time
Customers can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.
Add to Calendar
Customers can add the appointment to their calendar. This way they receive a notification before their tour. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After customers join tours, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your tour business.
Customer details
For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Decide until what time customers can cancel for free. Whenever a cancelation is made, customers receive a message including a link to schedule their next tour with your tour business
Customer history
See exactly what kind of tours your customers had at your tour business last time.
Overview
Your day at a glance
See exactly how much your tour business makes, what your customers join most and even learn how they made their appointment.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Your overview of tours
See exactly who will get what tour, and at what time the appointment is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.
Delivery overview
See exactly where and at what time you need to deliver tours. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your tour business. This way you know exactly how your tour business is doing.
Marketing
Cover your tour business
Add a cover to your header that matches your tour business. Impress your customers of your tour business even more.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your tour business up to 40%.
Brand your Vev
Add your logo, show a cover image, customize font styles, and display your address (or not). And everything will get styled in line with your tour business. That means your appointment page, dashboard, Wallet passes and even every single e-mail that your customers get looks like you.
Join with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your tour business to let your customers join tours by scanning it on their phone.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan for your page to stand out from other tour businesses. Tell your customers why you're the best tour business.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Software
Works on every device
Vev works on phones, tablets, computers and more. If you have internet in your tour business then you are good!
Works out of the box
Vev comes loaded with everything needed for your tour business right out of the box. And based on your usage it learns and gets better.
Free software updates
Vev gets better every day, and every upgrade is automatically added. No need to upgrade or install. Every month you receive an overview of the updates for your tour business.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your tour business. Of course not!
Works everywhere
Vev is translated in English, Dutch, German, French, Spanish, Italian, Portuguese, Swedish, Danish and Norwegian. It also supports over 100 currencies.
In case you missed anything.
Is Vev’s reservation software for tour guides free to use?
Yes! We want to make starting a tour business as easy as possible; that’s why you can use the standard version of Vev for free. Get as many reservations for your tour business as you can physically handle.
As your tour business grows, you might want to unlock Vev+ as soon as it becomes available this summer. Up to you, but the standard version of Vev is always at your disposal for free.
Can anyone start a tour business with Vev?
Absolutely! Vev encourages everyone to follow their dream and start a tour business. You only need a name to get things going.
To help tour guides even more, we already loaded a default price list that you could use for your tour business. Of course you as the tour guide knows best, so you can edit this as much as you had like. You can also set your business colors and upload a logo to make it uniquely yours.
What can Vev’s reservation system do for tour guides?
It helps you organize reservations for your tour business. You decide how far in advance people can make reservations, change them, or cancel them.
Only the time slots that you make available can be reserved by people, no reservations outside the opening hours of your tour business. If a regular of your tour business makes a reservation via a phone call or DM, you can also add them manually to Vev. Helping you to stay on top of your game.
What do I need to get started with my tour business?
You only need an email address, a password, and a name for your tour business. You can change everything later. Make sure that your tour business does comply with local regulations, in some cases you need a license or to register with a Chamber of Commerce before taking reservations.
Can I use Vev’s reservation system for tour guides from anywhere?
For sure! To quote Jennifer Lopez: “Brazil, Morocco, London to Ibiza. Straight to LA, New York, Vegas to Africa”. Our way of saying; no matter where on the planet you run your tour business, you can always count on Vev. Right now, we support over 10 languages (with more to come) and over 100 currencies.