Booking System for Tour guides
Allow customers to book a time slot at your tour business that works for them, and for you. Get tours booked without you having to do anything!
The booking system your customers will love
With Vev you get your own online booking page where customer can book appointments directly into your agenda. Set up your tour business once and watch the software take care of the boring booking stuff after.
Having an alway up-to-date booking system prevents double bookings and gives you the overview you need to run your tour business. Missed appointments are something of the past too, the system will send automatic reminders of upcoming tours to your customers.
You got the ambition, and the right tooling for your tour business right in front of you. Browse through some of the other benefits that Vev brings below or join 1000’s of other tour guides today. For free.
Run your tour business on auto-pilot With your new toolset
No-shows
Business
Payments
Customers
Overview
Marketing
Sell
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their tour.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Change the time
Customers can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.
Add to Calendar
Customers can add the appointment to their calendar. This way they receive a notification before their tour. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After customers join tours, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your tour business.
Customer details
For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Decide until what time customers can cancel for free. Whenever a cancelation is made, customers receive a message including a link to schedule their next tour with your tour business
Customer history
See exactly what kind of tours your customers had at your tour business last time.
No-shows
Appointment reminders
On the day of the appointment, your customer receives a reminder from you. It's send automatically and includes all the information of their tour.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Change the time
Customers can change the time of their upcoming appointment as long as the cancelation deadline hasn't passed.
Add to Calendar
Customers can add the appointment to their calendar. This way they receive a notification before their tour. The address, travel time and link to their confirmation page can be found in the event details.
Add to wallet
After customers join tours, they get a pass for their digital wallet. When added they get a notification on their phone at the right time. The pass contains all the details like; date, time, location, total cost, payment details and link.
Communication made easy
Every appointment, cancelation, change and reminder is automatically sent to your customers. Emails are sent in your style so they feel familiar to the customers of your tour business.
Customer details
For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Cancelation deadline
Decide until what time customers can cancel for free. Whenever a cancelation is made, customers receive a message including a link to schedule their next tour with your tour business
Customer history
See exactly what kind of tours your customers had at your tour business last time.
Business
Your overview of tours
See exactly who will get what tour, and at what time the appointment is due.
Your opening hours
You decide when your tour business is open (or closed) for appointments.
Choose a time and date
Let your customers choose what time works for them. You can decide how strict or flexible you want to be with your time.
Add your breaks
Plan when you want a fixed break. Looking for more flexibility? Turn on smart breaks.
Add 'Me time'
Got a personal appointment? With just a tap you can block time off. This way customers can't make an appointment.
Exceptions
Want to open up during public holidays? Or close for a vacation? Your decide when your tour business is open.
Join deadline
Choose till what time customers can join a tour.
Make your accountant smile
Export data of your tour business on a monthly basis. Including all the information of your appointments. Giving you the information you need.
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Ahead of time
Set up your booking horizon, meaning how far in the future customers are able to join tours.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Vev+
Start your business for free. Earn more with Vev+ while doing less.
Payments
Scan to Pay
Let your customers scan your QR for you to get paid. Vev will keep track of who has paid for their tour so your tour business administration is always up to date.
Get paid ahead
Enable your customers to pay ahead for their appointment. Only if you want to, you as the tour guide is in control.
Deposits
Let your customers put down a deposit to get their appointment.
No extra payment devices
No need to fill in the amount again. Or sync, connect and charge that extra device in your tour business. Simply use your phone to have customers pay for their tours on the spot.
Discounts
It's easy to give your customer a discount on their tour. Choose a percentage or fixed amount. Whatever works best for your tour business.
Upsell
Add a percentage or fixed amount to the price of the appointment, in the simplest way possible for you as a tour guide.
Refunds
Customers who've paid ahead will automatically be refunded when their appointment is cancelled. Yet another thing less to worry about for tour guides.
Payments work out of the box
Payments are set up automatically for you. So you can get paid out of the gate. No need for any set up.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Customers
Notes
Add notes about your customers. These notes show up around the appointment, so you can pick up the conversation with your customer where you left off last time.
Customer details
For tour guides it's super handy to have all the details of customers at their finger tips. Allowing you to send a text, call or email whenever you need.
Customer management (CRM)
See your customers in the best way. This lets you build relationships and get more appointments. You can search and find your most valuable customers.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.
Join again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to join a tour again.
Customer history
See exactly what kind of tours your customers had at your tour business last time.
It's your data
It's your data. The customer information is yours. Vev doesn't sell, resell, target or advertise with the data from your tour business. Of course not!
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Overview
Your day at a glance
See exactly how much your tour business makes, what your customers join most and even learn how they made their appointment.
Notifications for you
When your customer make an appointment, cancelation or change you will receive a notification.
Your overview of tours
See exactly who will get what tour, and at what time the appointment is due.
Focus on your customers
Your daily overview of customers. Showing you exactly who's you will see today, and an easy way to let you join again.
Delivery overview
See exactly where and at what time you need to deliver tours. Everything shown on an interactive map to make it crystal clear for you!
Sync to your calendar
Automatically sync your appointments to your personal calendar app.
Your month wrapped up
Every month starts with an overview of last months' appointments cancelations and revenue for your tour business. This way you know exactly how your tour business is doing.
Marketing
Cover your tour business
Add a cover to your header that matches your tour business. Impress your customers of your tour business even more.
Your own link
Add your link to your website and socials. A link in bio could boost the appointments of your tour business up to 40%.
Brand your Vev
Add your logo, show a cover image, customize font styles, and display your address (or not). And everything will get styled in line with your tour business. That means your appointment page, dashboard, Wallet passes and even every single e-mail that your customers get looks like you.
Join with a QR-code
Include your QR code on flyers, business cards, stickers and other placements in your tour business to let your customers join tours by scanning it on their phone.
Policy
Define your own policy, so your customers know what to expect. Works perfectly with payments, deposits and refunds.
Page description
Add a slogan for your page to stand out from other tour businesses. Tell your customers why you're the best tour business.
Get reviews from your customers
Word of mouth is the best marketing, and reviews are the digital equivalent of this.
Sell
Add your tours and more
Decide what you offer at your tour business. Add descriptions for your tours, add an image, and best of all set your own prices.
Your day at a glance
See exactly how much your tour business makes, what your customers join most and even learn how they made their appointment.
Join again
In just a tap your customers become regulars. Get the best date and time for the next appointment. No upcoming appointment? You and your customers are reminded to join a tour again.
Sell smart
Add options, durations, variations, preparation time, cleanup time and your duration to help your customers join.
Define your own duration
Some appointments don’t require your attention the whole time, so you can help another customer.
Join deadline
Choose till what time customers can join a tour.
In case you missed anything.
What can Vev’s booking system do for tour guides?
It automatically organizes the tours for your tour business. You decide how far in advance people can make bookings, change them, or cancel them.
Only the time slots that you make available can be booked by customers, no bookings outside the opening hours of your tour business. When a tour gets joined then that will automatically be blocked preventing double bookings.
Of course, when a regular of your tour business makes a booking via a phone call or DM, you can also add those manually to Vev. Helping you to stay on top of your game.
Can anyone start a tour business with Vev?
Absolutely! Vev encourages every tour guide to follow their dream and start a tour business. You only need a name to get things going.
To help tour guides even more, we already loaded a default price list that you could use for your tour business. Of course you know best, so you can edit this as much as you like. You can also set your business colors and upload a logo to make the page uniquely yours.
Can I use Vev’s booking system for tour businesses from anywhere in the world?
For sure! To quote Jennifer Lopez: “Brazil, Morocco, London to Ibiza. Straight to LA, New York, Vegas to Africa”. Our way of saying; no matter where on the planet you run your tour business, you can always count on Vev. Right now, we support over 10 languages (with more to come) and over 100 currencies.
Is Vev's booking system for tour businesses free to use?
Yes! We want to make starting a tour business as easy as possible; that’s why any tour guide can use the standard version of Vev for free. Get as many bookings for your tour business as you can physically handle.
As your tour business grows, you might want to unlock Vev+ as soon as it becomes available this summer. Up to you, but the standard version of Vev is always at your disposal for free.
What do I need to get started?
You only need an email address, a password, and a name for your tour business. You can change everything later. Make sure that your tour business does comply with local regulations, in some cases you need a license or to register with a Chamber of Commerce before taking bookings.